Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Sweepstakes Casinos — whether that is a correction to one of our sweepstakes casino write-ups, a question about how we assess return to player figures, or a note about something that has changed at an operator we cover. Below you will find how to contact us, what we can realistically help with, and where to go instead when your issue belongs with an operator or a support service rather than with us.
Email Is the Fastest Way to Reach Us
Write to the editorial desk at [email protected]. A person reads every message. We aim to reply within two business days, and longer during holiday periods — if your message needs input from whoever wrote the page in question, it can take a little more time.
Three things make a reply faster and more useful:
- Name the page or the operator you are writing about, ideally with the page title as it appears on our site.
- Tell us your state. Sweepstakes casino availability is decided state by state, so an answer that is right in one state can be wrong in another.
- If you are reporting something that has changed — a redemption minimum, an excluded state, an age requirement — include where you saw the new information so we can verify it before we publish a change.
Please do not send account numbers, passwords, full government ID images, or card details. We have no access to any operator's systems and no legitimate reason to hold that information.
What We Can Help With — and What We Cannot
| Write to us about | Write to the operator or another body about |
|---|---|
| Errors, outdated offers or broken links on our pages | Account verification (KYC) delays or document rejections |
| Questions about how we research RTP, volatility and game libraries | A pending or declined coin redemption |
| Suggesting a sweepstakes or social casino we have not covered | Disputed game results or bonus credit on your account |
| Feedback on how our comparisons are structured | Closing your account or setting deposit limits |
| Press, partnership and advertising enquiries | Self-exclusion requests and problem gambling support |
We are an independent comparison site, not an operator, agent or regulator. We cannot credit coins, release a redemption, reopen an account or overrule a site's official rules. When a reader's issue sits with an operator, the practical route is that operator's own support channel first, then its published sweepstakes complaints procedure, which should set out how unresolved cases are escalated.
How We Make Money, and Why It Does Not Move the Rankings
Some of the links on this site are commercial. If you sign up with a brand through us, we may earn a commission at no cost to you. That funding pays for the research, and it does not buy a position in our lists or a higher editorial rating. We say this here because readers who contact us about rankings deserve to know the arrangement before they read another word of our comparisons.
If you believe a commercial relationship has influenced something we published, say so in your email and point to the specific claim. We would rather re-examine a page than defend it.
How We Assess the Sites We List
Our angle across the site is return to player and game quality, so questions about methodology come up often. Here is the short version of what goes into a listing, and what does not.
- Published RTP information. We look at what operators and game studios publish for their titles. RTP is a long-run theoretical figure, not a prediction of any session, and it varies from game to game within the same lobby. We do not claim to have measured it ourselves and we do not rank any site as having the "highest payouts."
- Game range and providers. Slots across low and high volatility, jackpot titles, table-style games such as blackjack and roulette, live dealer rooms where offered, and newer crash and instant formats.
- The dual-currency setup. How Gold Coins and Sweeps Coins are separated, how promotional playthrough requirements work, whether coins expire, and what the redemption minimum is.
- The free route in. Whether daily login rewards, social media drops and a no-purchase-necessary method of entry are clearly described in the official rules.
- State eligibility and age rules. Which states an operator excludes, and whether the minimum age is 18 or 21.
- Terms in plain sight. Redemption processing times, verification requirements and prize limits should be findable before you register, not after.
We research and verify against published sources. We do not test with our own money, and nothing on this site is an account of us depositing, playing or redeeming. Editorial ratings are our own judgment, not customer review scores.
Questions We Get About Specific Brands
Most reader mail names one of the platforms we list. Three come up more than the rest, so it is worth setting out what we can address and where each one's limits sit. Offer terms below are the headline promotions as advertised; the operator's own official rules decide eligibility, playthrough and expiry, and they change without notice.
Spinblitz
Our top-rated listing, at 10.0, and the one readers ask about most — usually because of the advertised 100 Million Gold Coins with the BLITZ JACKPOT welcome offer. Gold Coins are the play-for-fun currency: a large Gold Coin headline number tells you about session length, not about prize potential, and it is the Sweeps Coins side that governs any redemption. The limitation worth stating plainly is that a very large GC figure can read as more generous than it is, and jackpot-linked promotions carry their own qualifying conditions. If you are writing to us about Spinblitz, tell us whether your question is about the Gold Coin side or the sweepstakes side — they are answered differently.
Lone Star
Rated 9.8, and listed for a welcome offer of up to 500k GC and 105 free SC — one of the clearer dual-currency bundles among the sites we cover, because the sweepstakes portion is stated as a number rather than buried in a package. The caveat is the words "up to": the maximum figure usually depends on completing more than the initial signup step, and free SC is still subject to promotional playthrough before it can be put toward a redemption. Questions about whether the full amount applied to your account belong with Lone Star's support team, not ours.
Casino.Click
Rated 9.7, with a signup offer of 150 extra coins and 10 free spins. It draws mail from readers comparing modest, low-commitment welcome offers against the large-number bundles elsewhere on the list — a fair comparison to make, since spins are tied to specific titles with their own RTP and volatility. The drawback is that the headline is small next to its neighbors here, and free spins restricted to a named game give you less freedom than a coin balance you can spread across the library.
The Rest of the List
SplashCoins (9.6, 200% welcome offer), Free Spins (9.4, 950,000 GC + SC 75 + 20 free spins on Gorilla Slot), Lucky.me (9.3, 40,000 GC and 40 free SC), Crown Coins (9.3, 150% welcome bonus), Crash Duel (9.2, 200,000 GC + 100 free SC), Spree (8.9, 25,000 GC) and Mr Goodwin (8.9, 125,000 free coins) all appear in our comparisons, and we answer questions on any of them. Percentage-based offers such as those from SplashCoins and Crown Coins only pay out if you buy a coin package, so they are worth nothing to a player who sticks to the free route.
Money Questions We Answer Often
Nothing on this site requires a purchase. Coin packages are optional, and legitimate sweepstakes operators publish a no-purchase-necessary method of entry — commonly a mail-in request — in their official rules. Daily logins, promotional drops and seasonal events are the other free routes.
Where readers do choose to buy Gold Coin packages, US platforms typically accept debit cards, ACH or online bank transfers, and in some cases online payment services or gift card options; availability differs by operator and by state. On the way out, Sweeps Coins redemptions generally run to a bank account or an approved payment service.
Timing questions are the most common of all, and the honest answer is that we cannot promise a number. Redemptions are not instant. Identity verification comes first, minimum redemption thresholds apply, and review can take from a day to well over a week depending on the operator and whether your documents match your account details. Prize redemptions may also be taxable under federal and state rules — keep your own records and check official guidance if the amounts matter to you.
Legal Eligibility, and Why We Cannot Rule On Yours
Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money wagering, and they are governed largely at state level. Availability varies by state; some states restrict or prohibit these platforms, some have taken enforcement action, and operators also withdraw from states on their own judgment of legal risk. Laws in this area change frequently.
Minimum age is 18 at many operators and 21 at others, either everywhere or in particular states. Geolocation checks apply. We will always point you to where an operator publishes its eligible and excluded states, but we will not tell you that any site is definitely legal for you to use — that is a matter for the operator's terms and your own state's law, and if the stakes are real, for a professional rather than a comparison site.
Beyond Sweepstakes: The Adjacent Sites Readers Ask About
Many of the same companies run a social casino alongside the sweepstakes side, a purely for-fun product where Gold Coins buy entertainment and nothing redeems for prizes. Others operate mobile apps as separate products with their own offers, or sports-themed and instant-win formats that sit beside the slot lobby. We also maintain coverage of offshore alternatives on our Best Non GamStop Casinos 2026 page, which works under an entirely different legal framework — different licensing, different consumer protections — and should not be treated as interchangeable with the sweepstakes platforms listed here.
If Your Message Is About Gambling Harm
Tell us, and we will reply with resources rather than site recommendations. We are not a support service. The National Council on Problem Gambling operates a national helpline, Gamblers Anonymous runs meetings across the country, and most operators offer self-exclusion, deposit limits and cooling-off periods through account settings or support. Third-party blocking software can restrict access at the device level. These platforms are for adults of legal age only.
Before You Write
If your question is about a specific offer, a redemption threshold or whether your state is served, the operator's official rules will answer it faster and more authoritatively than we can. If your question is about us — our research, our rankings, something we got wrong, or a site we should be covering — that is exactly what this inbox is for.
Page reviewed by Sweepstakes Casinos editorial staff, fact-checked Sep 24, 2026, editor Garrett Grant. Offers and terms change; verify current details with the operator before signing up.